bdtt's Privacy Policy

Introduction & Scope

Welcome to bdtt. This Privacy Policy ("Policy") explains how personal information of users of the bdtt platform is collected, stored, processed, and kept safe. By browsing our website bdtt.lat or using our services, you are considered to have given your consent to the terms described in this Policy.

This Policy applies to all products, services, and digital platforms of bdtt. We take the utmost care to ensure the data protection of users in Bangladesh. If you have any questions about this Policy, please contact our support team.

Before reading this Policy, please note that it supplements — and does not replace — our Terms and Conditions. We recommend reading both documents together.

What Information We Collect

bdtt may collect the following types of information from you:

2.1 Identity Information

• Full name and date of birth
• Valid government-issued ID details (National ID Card / Passport)
• Mobile number and email address
• Residential address

2.2 Account & Financial Information

• Information provided when creating a bdtt account
• Details of deposit and withdrawal transactions
• Payment information processed via bKash, Nagad, Rocket, Upay, or bank transfer
• Wallet number (for mobile financial services)

2.3 Technical & Usage Information

• IP address and device identity
• Browser type and operating system
• Login time, session duration, and activity logs on the platform
• Game play history and betting patterns

2.4 Communication Information

• Records of your conversations with us via live chat and email
• Information provided for complaints and issue resolution

How We Collect Information

bdtt collects your information in the following ways:

• Information provided directly: When you register an account, fill out a form, or contact our support team.
• Automatically collected information: Via cookies, log files, and similar technologies when you access our platform.
• From payment processors: From bKash, Nagad, Rocket, Upay, and banking partners for transaction confirmation and fraud prevention purposes.
• From identity verification services: From legally recognised services to complete the KYC process.
• From third-party analytics tools: For monitoring and improving website performance.

Purpose of Using Information

bdtt uses the information collected from you for the following purposes:

4.1 Service Operations

• Creating, maintaining, and managing your account
• Processing deposit and withdrawal requests
• Providing bonuses and promotional offers
• Delivering gaming services without interruption

4.2 Security & Compliance

• Preventing fraud, money laundering, and other financial crimes
• Verifying user identity and age (confirming 21+)
• Maintaining account security and preventing unauthorised access
• Enforcing responsible gaming policies

4.3 Service Improvement

• Analysing and improving the user experience
• Identifying and resolving technical issues
• Introducing new games and services

4.4 Communication

• Sending important account-related notifications
• Providing customer support
• Sending promotional communications with your consent

Disclosure & Third Parties

bdtt does not sell or rent your personal information. However, information may be disclosed in the following circumstances:

5.1 Service Partners

Our payment processors (bKash, Nagad, Rocket, Upay, and banking partners), game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft), and technology service providers may receive only the information necessary to carry out their specific functions. These partners are bound by confidentiality agreements.

5.2 Legal Obligations

Where disclosure of information is required under a court order, government directive, or valid legal process, bdtt will fulfil that obligation. In such cases, bdtt will endeavour to notify you as early as possible.

5.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In that case, the new controlling entity will be bound to comply with this Privacy Policy.

Cookies & Tracking Technologies

The bdtt platform uses cookies and similar technologies. Cookies are small text files stored in your browser that help us improve the quality of our services.

6.1 Types of Cookies

• Essential cookies: Necessary for the basic operation of the platform. Disabling these may prevent the site from functioning properly.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Collect information to help us understand how our platform is used, which helps improve service quality.
• Security cookies: For detecting fraudulent activity and unauthorised access.

6.2 Cookie Controls

You can manage or disable cookies from your browser settings. However, disabling essential cookies may cause difficulty using some features of the bdtt platform.

Data Retention & Deletion

bdtt retains your personal information for as long as it is needed to provide services, meet legal obligations, or resolve disputes.

• Active account information: Retained for as long as the account remains open.
• Closed account information: Retained for a defined period in accordance with financial regulations and audit requirements.
• Transaction records: May be retained for an extended period for financial compliance.
• Dispute and complaint information: Retained until the matter is fully resolved.

Once the defined retention period ends, your personal information is securely deleted or anonymised so that your identity is no longer identifiable.

Your Rights

You have the following rights over your personal information:

• Right of access: You may request a copy of the information bdtt holds about you.
• Right to rectification: If your personal information contains any errors or is incomplete, you may request that it be corrected.
• Right to erasure: In certain circumstances you may request that your information be deleted, though legal obligations may limit this.
• Right to restrict processing: In certain cases you may request that the processing of your information be restricted.
• Right to object: You may object to the use of your information for direct marketing purposes.
• Right to data portability: You may receive your information in a structured, commonly used format.
• Right to withdraw consent: If you have previously given consent to the processing of your information, you may withdraw that consent at any time.

To exercise these rights, email [email protected] or contact us directly via live chat. We will process your request within a reasonable time.

Data Protection & Security

bdtt uses industry-standard technologies and practices to protect your information. Our security measures include:

• SSL/TLS encryption: All data exchanged between your browser and our servers is protected through SSL encryption.
• Data encryption: Sensitive information that is stored is kept in encrypted form.
• Access Control: Only authorized personnel can access your information, and their activities are monitored.
• Regular Security Audits: Regular security assessments are conducted to identify and address potential vulnerabilities.
• Two-Factor Authentication: Two-factor verification is available to ensure an extra layer of protection for your account.

In the event of any data breach, bdtt will promptly notify the affected users and take necessary action. However, it cannot be claimed that any data transmitted over the internet is completely secure; therefore, it is important to keep your account password confidential and to report any suspicious activity immediately.

Privacy of Minors

bdtt is strictly not applicable to anyone under the age of 21. Our platform does not collect personal information from minors and does not accept their membership.

If we become aware that a person under the age of 21 has opened an account or provided information, that account will be closed immediately and the relevant information will be deleted.

If you suspect that a minor is using our platform, please notify us immediately at [email protected].

Policy Changes

bdtt reserves the right to update this privacy policy from time to time. For any significant changes, we will:

• Publish the update date at the top of the page.
• Notify registered users via email.
• Display a notice on the platform for notable changes.

If you continue to use the bdtt platform after any changes, it will be assumed that you have consented to the updated policy. Therefore, it is recommended that you review this page regularly.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

For more information, visit our Terms & Conditions and Responsible Gaming pages.